Contacts for ICPS

To request a new Point of Connection (POC) quotation please contact our Registrations team at connectionapplications@enwl.co.uk

For post POC acceptance requirements for generation <1MW or demand connecting up to 11kV please contact our Competition in Connections (CIC) team at cic@enwl.co.uk

For post POC acceptance requirements for generation >1MW or demand connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical post acceptance activities are:

• Design submissions
• Design approvals
• All design re-submissions and design amendments
• All questions and queries relating to your connection requirements e.g. unmetered, heat pumps, electric vehicles

* It would really assist us to manage your request sooner if you clearly title your mail in the subject field

For contracts relating to generation schemes <1MW or demand schemes connecting up to 11kV, please contact contracts@enwl.co.uk

For contracts relating to generation schemes >1MW or demand schemes connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical contracts activities are:

• All self-serve adoption agreement submissions – Master Adoption Agreement; Unmetered Tri-Partite Agreement
• Management and signatures for adoption agreements – Those above and also the Bilateral Adoption Agreement
• Production and management of all Bilateral Connection Agreements

For delivery of generation schemes <1MW or demand schemes connecting up to 11kV, please contact our Asset Adoption team at assetadoption@enwl.co.uk

For delivery of generation schemes >1MW or demand schemes connecting at 33kV or above, please contact gandpconnections@enwl.co.uk

Typical delivery activities are:

• Entering live working requests
• Submitting whereabouts
• Energisation requests
• Exit live working submissions

Please contact our Training Academy at TheAcademy@enwl.co.uk for queries relating to:

• Self Determination Point of Connection training
• All authorisation and training enquiries
• Notifify Electricity North West of your intent to register as an ICP

Please contact our Land Rights and Consents team at wayleaveenquiries@enwl.co.uk for all queries relating to:

• Obtaining the necessary consents
• Obtaining updates on the progress of schemes
• For general advice at the planning stage of schemes
• The consent acquisition process

We aim to provide excellent and consistent service and are always looking for ways to improve.

If you would like to escalate a Connections query, please contact our Business Connections Contracts Manager, Jonathan Cropper at jonathan.cropper@enwl.co.uk or our Head of Business Connections, John Carlisle at john.carlisle@enwl.co.uk

For escalations relating to our Training Academy, please contact our Technical Training Delivery Manager, Joanne Fallows, at joanne.fallows@enwl.co.uk